Neoma Tea & Coffee ("Neoma," "we," "us") operates neomatea.com and provides mobile matcha and coffee catering services in Los Angeles, CA. This Privacy Policy explains what information we collect when you use our website or book our services, how we use it, and your rights under California law. We keep things simple and only collect what we actually need.
When you submit a booking inquiry or contact us through our website, we collect:
We also collect limited technical data automatically when you visit our site, including your IP address and browser type. This is a byproduct of standard web hosting and third-party services like Google Fonts — we do not use analytics tracking tools or place tracking cookies.
If you share dietary restrictions or allergy information with us — which we ask for at least 14 days before your event — we treat this information with extra care. It is used solely to prepare and deliver your service safely and is not shared with any third party beyond what is necessary to fulfill your event.
We do not sell, rent, or share health-related information with marketers, data brokers, or any other commercial party.
We use the information you provide to:
We do not use your information for advertising, profiling, or any purpose unrelated to your booking or our catering services.
We use a small number of third-party services to operate this website:
We do not use Google Analytics, Meta Pixel, or any other behavioral tracking tools on this website.
We do not sell your personal information. We may share your information only in the following limited circumstances:
We retain booking and contact information for as long as necessary to fulfill the services described in our Service Agreement and to comply with applicable law. Inquiry data for events that did not proceed is retained for a reasonable period in case you reach out again, then deleted.
If you would like your information deleted sooner, you can request this at any time by contacting us directly.
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the following rights:
To exercise any of these rights, contact us using the information in the section below. We will respond within 45 days as required by law.
Our website and services are intended for adults booking events. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
If you have questions about this Privacy Policy or want to exercise your privacy rights, reach out to us directly:
We will get back to you within 48 hours on privacy-related requests.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.